CQU improve conversion rates for international admissions


Expert support streamlines transition

With its student-first philosophy and community conscience, Central Queensland University is a welcoming place for international students. Up to 5,000 enrol each year across its multiple campuses. As they expect further growth in the next few years, its international admissions team needs efficient processes to protect their market share.

The challenge

CQU needed a system that would minimise manual data entry, manage workflow, automate parts of the assessment process and reduce turnaround time – all with a view to increasing conversion rates.

StudyLink met all their needs, and it came with the admissions expertise to guide them smoothly through implementation. The system was up and running within three months of awarding the tender.

“Transparency of our processes means it’s now far easier to identify bottlenecks and keep applications moving. The business intelligence team has access to up-to-date information and can provide feedback to the relevant stakeholders.”

– Johanna Castellaro, International Admissions Manager, CQU

Read the full Central Queensland University case study: CQU and StudyLinkConnect – a case study