Case Studies


In 2012, TAFE Queensland began searching for a solution to streamline its admissions process. With more than 4,000 students undertaking 300 different qualifications – from ELICOS and vocational education and training to higher education – it needed a system that could manage multiple start dates and pathway variables.

StudyLink Connect was the answer. It has saved the admissions team time and improved offer turnaround, and the reporting functions have also provided valuable new insights into recruitment performance.

Efficiencies across the system



When Janelle Chapman, Director, TAFE Queensland International, initially started looking for a more efficient way to handle admissions processing, the team was using an Excel spreadsheet to manage a very manual process.
““Our ideal solution needed to manage every administrative step, from taking an enquiry to issuing the Confirmation of Enrolment. We wanted a system that could be tailored to meet our needs, deliver good turnaround times, automate some functions and provide consistency. StudyLink was able to do all this and more” – Janelle Chapman, Director, TAFE Queensland International

Now, TAFE Queensland can store all student application information in one place through the StudyLink Connect platform so every team member can access it at the same time.

Efficiencies across sites



In 2015 Janelle was faced with a new challenge when six of TAFE Queensland’s international teams were amalgamated under the umbrella of TAFE Queensland International. Each team had different admission processes. Following the successful implementation of StudyLink in TAFE Brisbane, the largest of the regions, Janelle was confident it could centralise the admission functions of the six regions…

Read the full  case study:case study TAFE Qld and StudyLink Connect
200,000 applications submitted on StudyLink in 2018