Staying one step ahead of education innovation

StudyLink | Staying one step ahead of education innovation

Some industries achieve change. And some have change thrust upon them. Across every sector, a sense of urgency has fast-forwarded digital adoption in a way we’ve never seen before. And higher education is no exception.  Following COVID-19’s lockdown restrictions, ideas and implementations that might once have been deemed ‘too hard’ or ‘a year in the…

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AIEC masterclass highlights three things you need for best practice student admissions

AIEC masterclass highlights three things you need for best practice student admissions

The theme at last month’s Australian International Education Conference (AIEC) in Perth was Leading the Way. And for me one presentation stood out, showcasing how important it is to lead the way in student satisfaction from the very first point of contact. UniSA’s Aleicia Shekhar and AECC Global’s Daryl Fong presented their Best Practice Speed Masterclass to…

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New master agent models magnify the transparency gap

New master agent models magnify the transparency gap

New technology platforms have transformed the way we do just about everything. It’s hard to imagine booking a holiday without first turning to an online platform to research all options, including advice from others through forums and reviews, before making any decisions. But applying for overseas study is more complex than booking a trip. Making…

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Adaptable tech is the key to dealing with ESOS Act change

Adaptable is the key to deal with ESOS act change

It’s universally understood that regulatory environments are struggling to keep pace with the rapid rate of technological change. From social media to eCigarettes, by the time new laws are approved the product has evolved again. However, the inverse is also true: when regulations do change, underlying business systems need to adapt quickly to comply. Otherwise, what…

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Moments to master: meeting student expectations in a digital age

Moments to master: meeting student expectations in a digital age

No matter what sector you work in or what size your business is, positive customer experience has become a core competitive advantage. Higher education is no different. If you want to recruit and retain the right students, and build a community of advocates amongst your alumni, you need to pay attention to the experience your…

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A catalyst for change: higher education’s response to GDPR

A catalyst for change: higher education’s response to GDPR

Last month, our UK accountants told me they could no longer receive our financial documents via email – as it wouldn’t be considered secure under the new GDPR (General Data Protection Regulation) requirements. It was a timely reminder of just how far-reaching the consequences of this single, robust legislation will be. And if you’re still…

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It’s time for admissions to seize the automation advantage

It’s time for admissions to seize the automation advantage

Lately, no conference or industry talk in the education sector is immune from discussions about the impact of AI (Artificial Intelligence). Everywhere we look, innovative companies are using technology to make manual and ineffective processes easier – and yet for education, most of this discussion focuses on preparing students for a workplace where machines will…

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NZ positioned for exponential international education growth

StudyLink | NZ positioned for exponential international education growth

New Zealand is already known for punching above its weight when it comes to rugby prowess and stunning scenery. And it will soon prove a worthy global contender in the international education sector, with the New Zealand government targeting a 25% increase in the value of this sector to its economy by 2025. International education…

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The new Admissions system

StudyLink | A new admissions system

Fit for Purpose: international admissions system delivers Western Sydney University’s international targets. Ranked as one of the Top 100 Young Universities in the World by Times Higher Education, Western Sydney University is one of Australia’s leading institutions. So when ambitious international growth targets were set to promote the University’s reputation for quality worldwide, it was…

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International Admissions Transformation

StudyLink | International admissions transformation

As the largest University in South Australia, UniSA has set a high benchmark for student enrolments. However, when a new Director: International, Gabrielle Rolan came on board and a new strategy was developed, the leadership team had concerns about how the existing application management system would support the new strategy. “Gabrielle knew we had to…

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