Service Excellence Awards

We believe agents deserve recognition for the valuable role they play every day supporting students and their families with important, life-changing decisions.

The StudyLink Service Excellence Awards celebrate agents who create positive outcomes for students and deliver superior customer service. Read the inspiring stories from past winners who have gone above and beyond the call of duty.

Follow us today as we announce the winner each month on Twitter and LinkedIn.

Past winners


November, 2020 Winner

Name: ArjunKharel

Agency: AE Global, Sydney

Nominated for:Putting the students’ needs first

"Arjun has been an outstanding member of our company. He has helped hundreds of our students on every occasion, whether be it staying back late and lodging their visa or lodging student applications to different colleges and universities."

October, 2020 Winner

Name: Prashanna Dahal 

Agency: Expert Education and Visa Services, Sydney

Nominated for: 

  • Putting the students’ needs first
  • Providing superior customer service
  • Going the extra mile
  • A positive team spirit
  • Setting an excellent example for the team

"Prashanna has been a source of inspiration for all of us during our work."


September, 2020 Winner

Name: Asif Chaudhary

Agency: Nexco Consultants, Sydney

Nominated for: Going the extra mile

Asif's team tell us "Asif is always focused on the student's long term goals rather than short term planning".

August, 2020 Winner

Name: Fiona Zhang

Agency: OzStudy Group, Melbourne, Australia

Nominated for: A positive team spirit

Fiona is always there for students whenever they need her and does a terrific job juggling work and family commitments.

Fiona's team tell us "We are moved by her attitude towards her role and are glad to have her on board".


July, 2020 Winner

Name: Kelly Lou

Agency: EIC, Adelaide, Australia

Nominated for: Setting a good example for the team

Kelly “our most energetic employee” takes the time to understand each student’s needs, explain the different study options and ensure they receive the best study plan for them.

June, 2020 Winner

Name: Eman Nabil

Agency: IDP, International Education Specialists, Riyadh, Saudi Arabia

Nominated for: A positive team spirit!
Eman helped a student who had almost no chance to apply from her home country. Eman researched the home country's VISA regulations, got the client an offer letter, followed the VISA process through to approval and now the student is in Australia!


May, 2020 Winner

Name: Zahid Al Hasan

Agency: HBD Services, Sydney

Nominated for: Putting the students' needs first

April, 2020 Winner

Name: Maya Jabbour

Agency: StudyCo Agency

Nominated for: Going the extra mile


March, 2020 Winner

Name: David Gurung

Agency: Boomerang International Educational Services

Nominated for: Going the extra mile

March, 2020 Winner

Name: Erdenetogtokh Enkhchimeg

Agency: Bridge Blue Pty Ltd

Nominated for: Setting an excellent example for the team


March, 2020 Winner

Name: Thais Lemos

Agency: West1

Nominated for: Providing superior customer service

March, 2020 Winner

Name: Rhodelio Campilan

Agency: AECC Global

Nominated for: Providing superior customer service


March, 2020 Winner

Name: Oluwatosin Taiwo

Agency: British Canadian International Education

Nominated for: Putting the student's need first